Terms of Service
Last updated: April 2025
1. Parties
These terms apply between Splenix ("we", "us") and the client ("you", "the client") entering into an agreement for web development services. A binding agreement is formed upon written acceptance of a quote.
2. Services
Splenix provides: • Website development (Next.js / React) • SEO setup and technical optimisation • Maintenance and support The scope of deliverables is specified in the individual quote, which forms part of the agreement.
3. Payment
Invoices are issued in accordance with the agreed quote. Payment is due within 14 days of the invoice date. Late payments accrue interest in accordance with applicable Norwegian law. A deposit is required before work commences: • EUR 0–1,000: 20% deposit • EUR 1,000–2,000: 30% deposit • EUR 2,000 and above: 40% deposit
4. Delivery Timeline
Estimated delivery timelines are stated in the quote. We make every effort to meet deadlines but are not liable for delays caused by late delivery of content or materials from the client, or circumstances beyond our control.
5. Intellectual Property
Upon receipt of full payment, copyright in the completed deliverables transfers to the client. Splenix retains the right to display the work in portfolio and marketing materials unless the client explicitly objects in writing. Third-party components (e.g. open-source libraries) remain subject to their respective licences.
6. Client Responsibilities
The client is responsible for ensuring that content (text, images, logos) supplied to Splenix does not infringe third-party rights. The client is expected to provide feedback within agreed timeframes. Delays attributable to the client may affect the delivery timeline without constituting grounds for a price reduction.
7. Warranty and Defects
We warrant that deliverables will conform to the specifications in the quote. Claims for defects must be submitted in writing within 30 days of delivery. We will rectify any confirmed defects at no additional charge.
8. Limitation of Liability
Splenix is not liable for indirect losses, loss of revenue, or loss of data. Our total liability is limited to the amount paid by the client for the relevant deliverable. We are not liable for outages or failures of third-party services (hosting providers, domain registrars, payment processors, etc.).
9. Confidentiality
Both parties agree to treat confidential information of the other party with discretion and not to disclose it to unauthorised third parties.
10. Cancellation
The client may cancel a project with 14 days' written notice. Work completed up to the cancellation date will be invoiced in full. Deposits are non-refundable for work already performed.
11. Governing Law and Jurisdiction
These terms are governed by Norwegian law. Disputes will first be sought to be resolved amicably. If that is not possible, the agreed venue is Oslo District Court (Oslo tingrett).